Cancellation Policy

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The european commission provides a platform for online dispute resolution (OS) which is accessible at We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.

You have the right to revoke this conract within a period of fourteen days. This period of revocation shall be fourteen days from the date of conclusion of the contract. In order to exercise your right of revocation, you must inform us of your claim by means of a clear statement (for example: letter, e-mail, etc.) in order to revoke this contract. You can use the sample form below, but this is not a requirement. 


To :
stained patterns
Pia Wunderl
Krottendorfer Straße 36A/25
A-8052 Graz
E-Mail info[at] 

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following good:


Ordered on (*)/received on (*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s)




(*) Delete as appropriate.


Loss of right of revocation

The right of revocation expires early in the event of contracts for the supply of digital contents not stored on a physical data carrier (e.g. download), if you have explicitly granted consent to performance of the contract commencing before expiry of the cancellation period and you were aware of having waived your right of revocation by giving such consent. This is in accordance with  § 18 Abs 1 Z 11 FAGG.